Payment Policy

At Freestep-Footwear, we’re dedicated to making your shopping experience simple, safe, and convenient. That’s why we offer a wide range of trusted payment options to suit your needs and provide peace of mind at checkout.

We Accept:

Visa
MasterCard
American Express (Amex)
Maestro
Diners Club
Discover
UnionPay
JCB
Google Pay
Apple Pay

All transactions are securely processed through encrypted payment gateways to keep your personal and payment information protected at all times.

Please Note:

Full payment is required before we process and ship your order.
If your payment is declined, you will be promptly notified to select an alternative payment method.
Taxes and any applicable fees are calculated based on your Hong Kong shipping address and shown before you finalize your purchase.

Need Assistance?
Our friendly customer support team is here to help!

Contact Us:
Phone: +852 6049 1107
E-mail: info@freestep-footwear.com
Address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong

Business Hours:
Monday to Friday | 9:00 AM – 5:00 PM (Closed on weekends and public holidays)